Return & Refund Policy

At SUITED, we are committed to delivering premium craftsmanship and exceptional quality. Please read our return and refund policy carefully before placing your order.

Ready-Made Items

Returns or exchanges are accepted within14 days from receiving your order, provided that:

The item is unused, unworn, and in its original condition.

All tags and packaging are intact.

The item has no stains, odors, damages, or alterations.

Bespoke / Made-to-Measure Orders

Due to the personalized nature of bespoke and made-to-measure garments, these items are non-refundable and non-returnable once production has started.

However, we are committed to customer satisfaction and offer reasonable fitting adjustments when needed.

Exchanges

Exchanges are subject to product availability.
Customers may exchange:

Size

Color

Product (price difference may apply)

Non-Returnable Items

The following items cannot be returned or refunded:

Customized or altered garments

Accessories

Discounted or sale items

Gift cards

Refunds

Once your return is inspected and approved, refunds will be processed through the original payment method within 5–10 business days.

Shipping fees are non-refundable unless the item received is defective or incorrect.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos of the issue.

Contact

For return or exchange requests, please contact us through:

WhatsApp: +20 1020191709
Email: suited@suited-eg.com
Instagram: @suited.eg