Shipping policy
Shipping Policy
At SUITED, we are committed to delivering your order safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Bespoke and made-to-measure orders may require additional production time depending on the design and customization requested.
Shipping Time
Estimated delivery times:
Cairo & Giza: 1–3 business days
Other governorates within Egypt: 2–5 business days
International shipping: delivery times vary by destination
Delivery times are estimates and may vary during holidays, peak seasons, or due to courier delays.
Shipping Fees
Shipping fees are calculated at checkout based on:
Delivery location
Order size
Shipping method
Promotional free shipping offers may apply during selected periods.
Order Tracking
Once your order has been shipped, you may receive tracking details through email, SMS, WhatsApp, or the shipping provider.
Delivery Attempts
Customers are responsible for providing accurate shipping information.
If delivery fails due to incorrect address details or repeated unavailability, additional shipping fees may apply for re-delivery.
International Orders
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Delays
While we aim to deliver all orders on time, SUITED is not responsible for delays caused by:
Shipping carriers
Customs clearance
Weather conditions
Public holidays
Unexpected operational issues
Damaged Packages
If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of the package and products.
Contact Us
For shipping inquiries or support, please contact us through:
WhatsApp: +20 1020191709
Email: suited@suited-eg.com
Instagram: @suited.eg